Dell Intell

PrintGlobe, Inc

PrintGlobe, Inc

Austin, Texas
Employees: 40-49
Dan Steinborn - President
Other Services

Technology Solution for:

Keep My Business Up and Running

 

The business of selling printing requires solid systems in place to manage the mountain of customer and project-specific data, data on new leads, and mange the workflow that is necessary to produce a high volume of print jobs accurately and on-time. 

It became clear to PrintGlobe after 5 years of operating CCA that the most critical part of its foundation for maintaining sanity and profitability for its growing printing business had to be a solid IT infrastructure for the company.   

Upon the transition to PrintGlobe in 2001, CCA had no network at the office. The company didn’t own any servers, nor did it operate a centralized database for managing leads or orders.  The company was about to grow from 5 employees to more than 10 one year later, to more than 30 employees today.   The future of the company depended on addressing these core IT deficiencies 

 



With the funding of PrintGlobe.com in August 2000, Dan began to build out the essential IT solutions that would allow the company to build eight straight years of double digit growth. 

The company network started with only one Dell server initially and one PC that was retrofitted to act as a network server.  The server acted as the main file server for the company and its employees.  The server also hosted the first client database, which was developed in MS Access.  The retrofitted PC hosted Active Directory, which is the software that manages the user accounts and network privileges for The first big IT lesson was an expensive one.  PrintGlobe learned the hard way in 2003 that a company should also have a backup domain controller server in case your primary server fails.  Being that the computer that Active Directory was put on was both old and not a Dell, it failed and brought down the network one afternoon.  More than a thousand dollars and two days later, the new network (Active Directory) was rebuilt and put on a used, but STILL RUNNING, Dell PowerEdge 1300.  

The company later invested in a second server to act as the backup Active Directory.



Products Used In This Solution


{1}

APC Smart UPS 1500 (Non-Dell)


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